How Do I Get My Vehicle from Impound?

The public access hours of the impound lot are 8 a.m. to 6 p.m., Monday through Friday.  During these hours, you will need to respond to the lobby of the Police Department with as much of the following information as possible:

• Case number
• All tickets that were issued to you (if you were issued any)
• Date, time, and exact location from where the vehicle was towed
• Proof of ownership (notarized bill of sale or title)
• Proof of current registration
• Valid driver’s license or picture identification (a valid, licensed driver must be present)
• Enough cash to pay the impound fee at the tow facility

If the vehicle is able to be released, you will be asked to sign the tow form and then directed to the impound lot to pay the fee and pickup your vehicle.  Personal property will remain with the vehicle and cannot be released until the vehicle has been paid for and released.

If there is a “hold” or “vehicle forfeiture” placed on the vehicle, or you wish to protest the tow, you will be directed to the appropriate supervisor for further information.

We currently contract with ShermanTowing. Their address is 1650 Kemmar Ct, O’Fallon, MO 63366 and their phone is (636) 278-4400.