Utility Services
Utility Rates
Water and sewer services are billed monthly and due 10 days from the bill date. Water charges include a monthly base fee plus usage charges based on monthly meter readings.
Residential sewer charges include a monthly base fee plus a usage charge based on your winter average water use during November, December, January, and February. New customers are assigned a temporary sewer average based on occupancy until sufficient usage history is established.
Ways to Pay
Easy, flexible payment options:
- Auto Draft (ACH) from checking or savings
- Text Payments available; enroll through (833) 326-7020
- Online Payments available by credit/debit card or web auto draft
- Pay by Phone (Automated) — (833) 326-7020
- Pay by Phone with Staff — (636) 639-2155
- Mail, Drop Box, or In Person at City Hall
(1001 Schroeder Creek Blvd.)
*Cash, check, and money orders accepted. A 2% processing surcharge applies to credit/debit card payments.
Smart Meters & EyeOnWater
Smart meter installation is complete Citywide, and all customers can now use EyeOnWater, a free online portal and mobile app. From your personalized dashboard, you can track usage, receive leak alerts, monitor trends, and view account insights in real time. Log in to EyeOnWater to get started and watch this tutorial to learn more.
There are specific requirements for inspections and permits depending on occupancy type. Visit the Building Division for more information.
We Value Your Opinion
Please call Devon Dezort, Director of Utilities, at (636) 327-5101 or send an email to Devon.Dezort@wentzvillemo.gov to provide feedback or suggestions about improving your City utility services.
Questions
Please contact our utility billing office. We are open Monday-Friday from 8 a.m. to 5 p.m.