PD FAQs

The Wentzville Police Department is open twenty four hours a day, seven days a week.

If you are a victim of a crime or are involved in an accident that occurred in the city limits of Wentzville, contact the Wentzville Police Department at (636) 327-5105.

If you live within the city limits of Wentzville the officer can respond to your residence to take the report or you may come into the station.

If you live outside of the city limits of Wentzville, you will need to respond to the Police Department for a report to be completed.

The men and women of the Wentzville Police Department strive to provide fair treatment to all citizens. The department has a reputation for being a professional and an honest law enforcement agency and maintaining a corruption-free agency is the continued goal.  

Receiving your Complaint: 

The office hours for the Internal Affairs Unit are Monday through Friday from 8 a.m. until 4 p.m. Lt. Davis Schoolcraft is in charge of the unit and may be contacted at (636) 639-2123 or by email at David.Schoolcraft@wentzvillemo.gov.  However, our policy is to receive your complaint whenever and wherever you want to make it. Any Wentzville Police Department Supervisor will provide you with the forms to make your complaint or you can call the phone number above and leave your name and address and we will mail them to you. Finally, you can print the Allegation of Misconduct Form and either bring or mail it in to the Department. 

The only way we can improve services is by hearing from you about your concerns. 

Our Policy on Investigating: 

The Wentzville Police Department is charged with the responsibility to vigorously and thoroughly investigate alleged police misconduct. The Internal Affairs Unit serves as the coordinating authority for all complaints and investigates reports of: 

• Intentional discrimination 
• Corruption 
• Harassment, ridicule, or retaliation in any form against a complainant, employee, or any witness for complaining or otherwise offering evidence in an Internal Affairs or criminal investigation involving police department employees 
• Violation of a specific criminal statute 
• Severe injury or death resulting from an act or omission of any employee 
• Discharge of a firearm whether on or off duty except Less Lethal Weapons a provided by department directive 
• A complaint in the form of an intent to file civil action that alleges or suggests improper conduct on the part of any employee 
• As directed by the Chief of Police

Less severe complaints which included inadequate police service, discourtesy, improper procedure, and any other allegations of misconduct not included above are also investigated as directed by the Chief of Police. The Internal Affairs Supervisor has direct contact with the chief of Police on these matters.  We receive and document every complaint made to us. If crimes are alleged and some evidence exists to support the claim, the primary investigation is assumed by the Investigations Division or another police agency such as the Missouri State Highway Patrol.

Internal Affairs is strictly an investigative unit. They determine the facts of the case. We do not determine the truth of the complaint. That determination is left to the accused employee’s supervisors and the chief of Police.  Our goal is to insure a fair an expeditious investigation in accordance with local, state, and federal laws and with City of Wentzville and Police Department Policies. 

Responsibilities-Ours and Yours 

The Police Department’s responsibilities are to receive and record your complaint, evaluate it for assignment, conduct an impartial investigation, make an unbiased disposition, and correct the misconduct of it is found. 

Your responsibility is to report the facts as clearly as possible to us and as soon as possible after the incident.  False complaints with a specific intent to unjustly subject a police employee to undeserved discipline or slander, or to place his/her employment status in jeopardy, can result in criminal charges being brought against you.

How is a Complaint Classified After Completion of the Investigation? 

All investigations receive one of the following dispositions:

•  Unfounded-The allegation is false or not factual. 
• Not Involved-The employee was not present at the time the alleged misconduct occurred. 
• Not Sustained-There is insufficient evidence to prove or disprove the complaint. 
• Sustained-The allegation of misconduct is true. 
• Exonerated-The incident happened by the employee acted lawfully and properly. 
• Policy Failure-The incident may or may not have occurred, but the investigation disclosed faulty policies, procedures, or rules

What Discipline May be Administered? 

Administrative discipline used in misconduct cases may include: 

• Oral counseling 
• Documented oral counseling 
• Written reprimand 
• Reduction in rank 
• Suspension without pay 
• Dismissal from service

Will I be informed what level of discipline will be administered?

We understand the reason why a complainant wants to know what level of discipline was brought against an officer in a sustained complaint.  Under current Missouri state law (610.100 RSMo.), the disposition of disciplinary cases are considered closed records and therefore confidential.  We cannot legally release such information.  In fact, doing so would subject the City of Wentzville and the Police Department to lawsuit.  We can only tell you that we have verified, not verified, or insufficient information exists to verify the complaint.

Wentzville Police Employee Recognition Form

Wentzville Police Department employees are expected to serve the public as part of their duties. But sometimes an employee may go that extra mile. If you think a police employee deserves special recognition for their commitment to the Wentzville community, please complete the form below. Our employees greatly appreciate your feedback!

Local Records Checks
The Wentzville Police Department’s Records department conducts “Local” records checks free of charge to the citizens of Wentzville.

The Records office is open, Monday through Friday, from 7 a.m. until 5 p.m.

Please allow three business days for the check to be processed and completed.  

The business asking for your records check, should provide a form for you to complete. You can either fax the form with a copy of your valid driver’s license to (636) 327-5896, email to policerecords@wentzvillemo.gov or mail to the Wentzville Police Department, at 1019 Schroeder Creek Blvd., Wentzville, MO 63385.

You cannot obtain a record check on anyone other than yourself, unless you have a notarized release from that person stating their name, address, social security number, date of birth and reason for request.

Missouri State Highway Patrol Criminal Records Request
For information on obtaining a Criminal Records check of your Missouri Criminal History, contact the Missouri State Highway Patrol at (573) 751-3313 or via their website at http://www.mshp.dps.missouri.gov/MSHPWeb/PatrolDivisions/CRID/crimRecChk.html.

Request for Copy of Report

To request of copy of a police report, click on the link above “request for copy of report” complete the form and click on submit and it will electronically be submitted and forwarded to the Wentzville Police Records Department at 1019 Schroeder Creek Blvd., Wentzville, MO 63385.

There is a $5 fee for each standard report requested. More involved searches/multiple requests for reports will increase the cost.  We can accept cash, money orders, or credit card for payment.  A small credit card surcharge fee will be applied for using your credit card. Payment must be received prior to the report being released.

Please allow 7-10 working days for the report to be completed before copies can be distributed.

Please provide as much information as possible when requesting the report:
Full names of parties involved, date of occurrence, time of occurrence, location of occurrence, type of occurrence (burglary, vandalism, traffic accident, etc.) and the report number.

Our hours of operation are Monday-Friday, from 7 a.m. until 5 p.m. If you have any questions, fee free to call us at (636) 327-5105 or you can email us at PoliceRecords@wentzvillemo.gov.

Auto Accidents

For just $13 you may now request a copy of an auto accident report by going to http://buycrash.com. You do not have to call or come in to the Wentzville Police Department! Once on the website, click on “Buy an individual report.” From the drop down, select that state in which the crash occurred (Missouri). Then scroll down and select “Wentzville Police Department.” Enter the date of your accident and the report number (example: 20-1234 would be entered 2000001234) and click on “Next.” When you locate your report, select “Purchase” and follow the payment instructions. The report will be available on-line for you to print. If you do not locate your report, it may not be available yet.  Just try back in a few days.

To File A Police Report

If you are a victim of a crime or are involved in an accident that occurred in the city limits of Wentzville, contact the Wentzville Police Department at (636) 327-5105. 

The Wentzville Police Department is open 24 hours a day, seven days a week.

If you live within the City Limits of Wentzville, the officer can respond to your residence to take the report or you may come into the station.

If you live outside of the City Limits of Wentzville, you will need to respond to the Police Department for a report to be completed.

Public Fingerprinting

Fingerprinting can be completed Monday through Friday from 8 a.m. until 5 p.m. at the Wentzville Police Department.

This service is provided to individuals who are residents of Wentzville and is free of charge.  The business that is requesting the fingerprints should provide the fingerprint cards.  If not, cards will be provided.

The following information is needed for completion:

• Full name
• Any other names (alias/maiden/nickname)
• Date of Birth
• Place of Birth
• Social Security Number
• Address
• Picture identification card with valid, up-to-date information (driver’s license, state-issued photo ID, passport, or U.S. military ID)

The public access hours of the impound lot are 8 a.m. to 6 p.m., Monday through Friday.  During these hours, you will need to respond to the lobby of the Police Department with as much of the following information as possible:

• Case number
• All tickets that were issued to you (if you were issued any)
• Date, time, and exact location from where the vehicle was towed
• Proof of ownership (notarized bill of sale or title)
• Proof of current registration
• Valid driver’s license or picture identification (a valid, licensed driver must be present)
• Enough cash to pay the impound fee at the tow facility

If the vehicle is able to be released, you will be asked to sign the tow form and then directed to the impound lot to pay the fee and pickup your vehicle.  Personal property will remain with the vehicle and cannot be released until the vehicle has been paid for and released.

If there is a “hold” or “vehicle forfeiture” placed on the vehicle, or you wish to protest the tow, you will be directed to the appropriate supervisor for further information.

We currently contract with ShermanTowing. Their address is 1650 Kemmar Ct, O’Fallon, MO 63366 and their phone is (636) 278-4400.

Extra Patrol and Vacation Checks

The Wentzville Police Department provides free of charge to the citizens of the city limits of Wentzville, extra patrol and vacation checks.

Extra Patrol:
This request increases patrols to the requested area due to increased traffic problems or suspicious activity. 

If you have a need for extra patrol, please complete the Extra Patrol Request form.

Vacation Checks:
Prior to your vacation, please complete the Vacation Check Request form.

Property or evidence cannot be released to you until you have been contacted via letter buy the Evidence officer, another police employee notifies you by phone that it is available or you have appeared in court and the court has ordered the property to be released to you.  At this point,  you should call the evidence officer at (636) 639-2131 to make an appointment to pick up your property.

On the date of your appointment, go the the lobby at the Wentzville Police Department located at 1019 Schroeder Creek Blvd., and ask to speak with the Evidence Officer.

The following information will be needed when requesting your property:

• Case number
• Letter that was sent to you from the Department or the name of the person that contacted you by phone
• A document from the Court authorizing the release of your property (if property is part of a criminal case)
• Picture identification card with signature
• Proof of ownership for the property (if required)