Utility Billing and Set Up: Water, Sewer & Solid Waste
Please contact our utility billing office at (636) 639-2155 with any questions; we are open Monday-Friday from 8 a.m. to 5 p.m.
Utility Bill Payment Location
- City Hall, 1001 Schroeder Creek Blvd.
Water, sewer and solid waste services are billed monthly and due 10 days after the bill date. Water charges include a base monthly fee, plus water usage calculated by monthly meter reads. Sewer charges for residential customers include a base monthly fee, plus a usage charge for the average water used over the four months of November, December, January and February. New customer use is based on the monthly winter average of 4,500 gallons until your own usage history is established. Click here to view the 2023 utility rate chart, which will go into effect on January 1, 2023.
Payment options for your utility account include automatic bank draft from a checking or savings account, automatic draft by credit card, mail-in payment, drop box, pay by phone with a credit or debit card, or in-person payment. The drop box is available at City Hall, located at 1001 Schroeder Creek Blvd. Cash, check and money orders are accepted. MasterCard, Visa, American Express and Discover are accepted with a 2% surcharge added. For the average resident paying their utility bill with a credit card, this will equal approximately $2 per billing cycle.
Solid Waste and Recycling
NEW Residential Customer Utility Set Up
New customers should call City Hall at (636) 639-2155 and press Option 2 to set up service, or complete the online form above.
New service requires a $150 deposit. Deposit is held until two years of good payment history is established. Deposit is then refunded as an account credit.
Residential Rental/Lease Occupancy Inspection
Residential occupancy inspections are required on all rental/lease properties each time a property changes tenants. Before a new tenant moves into a rental property, an Occupancy Inspection Application Form must be completed, inspection fee paid, and passed inspection completed. Residential occupancy inspection fee is $50. For questions, please call (636) 327-5101.
New Home Construction Occupancy Permit Required
Occupancy Permits are part of the final inspection of a new home construction permit. An Occupancy Permit must be issued prior to the occupancy of the home.
Sale of Existing Home, No Occupancy Inspection Required
Residential occupancy inspections are not required on the sale of an existing home.
Please call Susan Spiegel, Director of Public Works, at (636) 327-5101 or send an email to Susan.Spiegel@wentzvillemo.gov to provide feedback or suggestions about improving your City utility services.