Report A Concern
Concerns can be reported by filling out a concern form, which can be found here or by calling the Customer Service Center at (636) 639-2121.
If this is a true emergency please call 9-1-1. If this is a police-related issue that needs immediate attention, please contact dispatch at (636) 327-5105 (non-emergency number).
All other concerns, please report using the link above. All entered concerns will be directed to the appropriate department during normal business hours, which are Monday-Friday, 8 a.m. to 5 p.m.
Concerns can remain anonymous, however, if a response is desired an email address must be submitted.
If you have a Water Emergency, please call (636) 327-5101.
If you have a Wastewater Emergency, please call (636) 357-9956.