Photo Credit: Resident Steve Jett
We want you to know that we are taking every precaution to ensure the health, safety and welfare of our community. To ensure your safety, we are regularly communicating with and following guidelines from federal and state officials, as well as the St. Charles County Health Department and the CDC. Change is almost the only certainty we can count on right now. This new normal, while hopefully temporary, is in effect to protect the greatest number of people. The best thing you can do to help is to stay at home while practicing good hygiene and physical distancing. If you need to order out, support our local businesses many of whom will provide delivery and drive-thru service (more about that here). We will get through this and we will be stronger because of it. #WentzvilleProud
CONTACT THE CITY
• City Departments: Please call (636) 327-5101 or (636) 327-5101.
• Report a Concern: Click here to access the City's Concern Center.
• Law Enforcement Center: Please call our nonemergency Police line at (636) 327-5105 (in the case of an emergency, call 911).
If you need to pay your utility bill, a convenient drive-up drop box is located in the circular drive at City Hall and is accessible 24/7. Payments can also be taken over the phone by calling (636) 639-2155.
Notary Services are offered free of charge between 9 a.m. and 3 p.m. Monday through Friday; appointments are encouraged. To learn more or set up an appointment, please call (636) 327-5101.
Due to the Missouri Supreme Court order in regards to concerns about the spread of COVID-19, the City of Wentzville Municipal Court will be adhering to the following guidelines:
• Any person in the Court building must wear a mask. If you do not have a mask; one will be provided to you, during court days.
• Only the person/Defendant scheduled on the Court docket will be allowed entry into the building/courtroom.
• We ask everyone to please be patient and allow six feet between you and the next person in line at any given time.
BUILDING DIVISION UPDATES
Residential and commercial inspections are being completed as normal. Permits are still being reviewed in a timely manner. Residents can call with questions about inspections or permits, and talk with a building inspector by calling (636) 327-5101; Monday-Friday from 8 a.m. to 5 p.m.
Inspections in occupied homes are still being completed, with social distancing, the inspector may ask that you let them walk the area of inspection alone. The inspectors have gloves for protection. Inspections can be scheduled online here or by calling (636) 327-5101.
You can pay for permits over the phone and we are able to send the permits by email or “snail mail,” as needed. If you do not have the capability to submit a permit online, please talk with the office staff and in-house building inspector about other options. We may be able to work with you over the phone and by texting documents to the plan reviewer.
Permits can be submitted online here:
We realize that while the COVID-19 pandemic is affecting the health of the public, it’s also impacting our economy. The City of Wentzville is dedicated to supporting our local businesses and providing resources to foster their success, even in these uncertain times. To that end, we are consistently providing timely and helpful information to Wentzville business owners through our Economic Development eNewsletter, The Buzz. To sign up for The Buzz, please visit www.wentzvillemo.gov/newsletters.
City Hall is currently open to the public from 8 a.m. to 5 p.m., Monday through Friday. Health and safety precautions have been put in place to protect our visitors and employees. Daily sanitization takes place at City Hall and hard-surfaces are cleaned regularly. The number of visitors in the lobby and Board Chambers may be limited as necessary. Please note: visitors are required to stay six feet apart from other guests and employees and are required to wear face coverings outside of their workspace.
Residents can call City Hall at (636) 327-5101 to learn more about procedures and/or to make an appointment, if necessary. Appointments can be made for utility tax rebates, plan reviews, permits, etc. However, there are also many available resources to do business with the City online or over the phone.
As a precautionary measure to help prevent exposure and accommodate all Wentzville residents, the Board of Aldermen of the City of Wentzville are currently holding hybrid meetings. Meetings are held in-person in the Board Chambers at Wentzville City Hall with appropriate physical distancing and mask requirements. Simultaneously, meetings are live-streamed at www.wentzvillemo.gov/boardmeeting. The public is able to participate in Board of Aldermen meetings in one of two ways: (1) a resident may attend the meeting in person in the Board Chambers at City Hall and address the Board during the Open Forum section of the meeting; or (2) a resident can participate in Open Forum virtually during the Open Forum section of the meeting. If a resident chooses to participate virtually, an email must be sent to the City Clerk at Kathryn.Bowman@wentzvillemo.gov by 5 p.m. on the day of the meeting. Please note: Residents who view Board of Aldermen meetings via live-streaming and do not contact the City Clerk regarding Open Forum will not be able to make public comments or address the Board. To view a meeting schedule, please see the City's calendar.
PARKS AND RECREATION
Progress Park Recreation Center is currently open to the public during regular business hours. For more details about Progress Park Recreation Center’s hours, please visit www.wentzvillemo.gov/parksandrec. To learn about Wentzville Parks and Recreation's health and safety procedures, please read the full press release http://www.wentzvillemo.gov/pressreleases.
For more information about the Wentzville Ice Arena's facility hours and schedules, please click here.
Please note: While we are moving forward with plans for City events and programs, the City of Wentzville continues to closely monitor the state of the COVID-19 pandemic. The health and safety of our residents are our top priority. Because of this, dates, times and details for events and programs may be subject to change. Connect with the City on social media @wentzvillemo and @wentzville.parks to stay informed about Wentzville Parks and Recreation events and programs.